Retail
We provide multi-channel customer service and store support for retail clients, their employees, and their customers. Retail clients look to RDI to streamline order management, perform store lookups, manage returns, and support online stores. We also support loyalty programs, rebates, and balance receivables. We specialize in customer brand loyalty and focus on buyer frequency.
Who We Serve:
- Store Chains
- Online E-Tailers
- Loyalty/Card Programs
Our techniques are proven to grow same-store sales. Our years of experience in building employee relationships are especially valuable to retailers. As people experts, we can analyze and sharpen all aspects of your sales management.
Our solutions can:
- Provide visibility into sales trends
- Develop measurable plans to overcome conversion barriers
- Assist in managing turnover and maximize scheduling effectiveness
- Handle HR functions from recruiting to on-boarding
We can efficiently train your retail associates to nurture your customers and grow sales across all territories. Having worked in all areas of retail, we can guide the development of employees so they respond to sales programs. Our end-to-end training solutions build effective brand advocates with outstanding sales and service skills while improving employee satisfaction and retention.
For more information please contact our sales department at 513.984.5927 or
sales@rdimarketing.com
